Problem Connecting Invoice to Bank Transaction

Dear Support Team,

I am facing a problem when trying to connect a bank transaction to an invoice in the Akaunting system. When I try to associate an open invoice with a bank transaction, after selecting the invoice, the button to complete the transaction (Connect Invoice) remains disabled, which prevents the process from being completed.

What has already been done:

The bank transaction was imported correctly into the system.

When trying to connect the transaction to the open invoice, I selected the corresponding invoice.

However, the confirmation button to complete the association is not being enabled, even after selecting the invoice.

I would like to understand the reason for this failure and how I can proceed to resolve this issue. Thank you for your attention and I await a solution.

I followed the manual available at https://akaunting.com/hc/docs/banking-feeds-reconciliations/transactions/, but so far we have not been able to do it.

When selecting a customer transaction, we click connect, we add the invoice that has the sent status (exactly the same amount and customer), the save option is not enabled.